Our Policies & Procedures
At Marching Forward, we are committed to maintaining the highest standards of care, safety, and compliance. Our policies and procedures are designed to support a positive, inclusive, and respectful environment for all participants, families, and staff. These guidelines ensure we meet all NDIS requirements, safeguard participant wellbeing, and deliver consistent, quality support tailored to each individual's needs.
Your rights & safeguarding
How we protect participants, their information and their belongings.
Feedback & complaints
How to tell us what's working, what isn't, and what happens next.
Delivering supports
The standards behind day-to-day care and support.
Safety, risk & emergencies
How we prevent, prepare for and respond to things going wrong.
Governance & operations
How Marching Forward is run, staffed and kept improving.
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Can't find what you need?
If you have a question about any of our policies, or would like a document in another format, get in touch and we'll help. Phone 0447 427 142 · 26 Williams St, Dayboro.